Frequently Asked Questions

Can I place an order now?

Not yet. LinDirect is preparing its first collection. Checkout is closed, and we are not taking payments or reservations.

What will you sell?

We are starting with practical tech accessories for desks, devices and everyday carry. The current collection is a preview; final availability will be confirmed at launch.

Are the images final product photographs?

Some current images are concept illustrations and are labelled accordingly. Actual product photographs and verified specifications will be added before the relevant items become available to order.

Will an accessory work with my device?

Check the final product page for supported connectors, device models, operating requirements and any limitations. A matching connector alone does not guarantee every function is supported. If compatibility is unclear, ask before purchasing once support is available.

Where do you deliver, and how much does shipping cost?

Available destinations, dispatch locations, charges and estimated delivery times will be confirmed before launch and displayed before payment. See Shipping & Delivery.

Which payment methods can I use?

Enabled payment methods will be shown at checkout when ordering opens. Current information is on our Payment Information page.

Can I return an item?

Our planned standard is a 30-day return-request window from delivery, with separate handling for faulty, damaged or incorrect items. Read Returns & Refunds for conditions and shipping costs.

How can I contact you?

Visit Contact & Business Details. Contact information marked TO BE UPDATED is a placeholder; the active support address will be published before orders open.